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  • 1.  Screen Recording ICWS

    Posted 07-11-2016 16:54
    Is it possible to initiate a screen recording using ICWS? "/icws/{sessionId}/interactions/{interactionId}/record" is this for audio only?


  • 2.  RE: Screen Recording ICWS

    Posted 04-23-2019 13:23
    It should be possible to start the Screen Capture client if it is installed locally and configured properly.  

    /icws/{sessionId}/screenrecordings/record/start/{recordedUserId}

    What you reference above is for audio I believe.

    I haven't tried this yet and would like to know if you get it working.

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    Marc Thompson
    Ameren Corporation
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