I know this is 5 years after the original post, but thought I'd add my findings given I just had to search how to clear the email address cache to stop them appearing as auto fill options.
We're running the CEF Email Editor within Interaction Desktop 2018 R3, and there's no way of deleting saved/cached email addresses individually from within the CEF Email Editor.
After some searching, a file from the User's Local profile called
IC_EMAIL_FORM_3.mru needs to be manually deleted to clear all previously saved email addresses. After closing and reopening Interaction Desktop, the previous saved/cached addresses will be gone.
As it's located in a file structure that's different for each person - the easiest way is to delete the entire
IsolatedStorage folder from
%LOCALAPPDATA%------------------------------
Jeff Hoogkamer
City of Gold Coast
------------------------------
Original Message:
Sent: 01-16-2014 20:45
From: cmolivier
Subject: Email address cache
Good day,
one of our users has repeated issues with wrong email addresses kept in the cache.
I can't clear the problem in front of the keyboard, so I was wondering if there was a easy way to clear the email cache of the client, instead of having to delete entries one by one. Ideally nuking the whole thing and letting the user rebuild it slowly.
Thanks,
Claude