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Unified Messaging Licenses

  • 1.  Unified Messaging Licenses

    Posted 08-03-2012 16:56
    I'm a bit unclear on how the Unified Messaging (Licensing) works, and how it relates to email notification of voicemails. Some background- I have Interaction Center Version 3.0.14. I have the following licenses: 600 Business Client 900 Voicemail Only 14 Unified Messaging add-on Is a Unified Messaging License required to have email notification of new voicemails? If so, are Unified Messaging Licenses used on a per user basis (permanently assigned) or a per instance basis (temporarily assigned)? If not, how can I set up email notification without using Unified Messaging Licenses? Does the Business Client License include Unified Messaging? What functionality does the Unified Messaging License actually add? Many thanks to any who can help, obviously I have a great deal to learn about this system.


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