Hi All,

We are facing a strange issue, in the sense if you do not use your phone for like 30 mins and then tries to call the phone will stay for like 6 seconds and then initiate the call, Plus I keep receiving the following warning in the event viewer, so does this warning belong to the same issue ? if yes how do we fix it?


Thank you & regards,
#SIP/VolP
#SystemAdministration
#Telephony

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Hussein Alshamiri
Hadef Information Technology Co.
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This looks like you have an issue with the phones re-registering. Are you using Managed IP Phones?

I'm sure we can figure it out, however this is the kind of thing that really justifies a call in to support ;-)

Thanks for your reply, and yes it's Managed IP Phones.

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Hussein Alshamiri
Hadef Information Technology Co.
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Original Message:
Sent: 04-11-2019 17:57
From: Paul Simpson
Subject: Delay in Polycom Phones while dialing

This looks like you have an issue with the phones re-registering. Are you using Managed IP Phones?

I'm sure we can figure it out, however this is the kind of thing that really justifies a call in to support ;-)

------------------------------
Paul Simpson
Senior Technical Instructor

Original Message:
Sent: 04-11-2019 04:59
From: Hussein Alshamiri
Subject: Delay in Polycom Phones while dialing

Hi All,

We are facing a strange issue, in the sense if you do not use your phone for like 30 mins and then tries to call the phone will stay for like 6 seconds and then initiate the call, Plus I keep receiving the following warning in the event viewer, so does this warning belong to the same issue ? if yes how do we fix it?


Thank you & regards,
#SIP/VolP
#SystemAdministration
#Telephony

------------------------------
Hussein Alshamiri
Hadef Information Technology Co.
------------------------------