Hi People,
My IC Business Manager is not showing any statistics for <g class="gr_ gr_197 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" id="197" data-gr-id="197">campaign</g>, I can't see agent or timers like Holding or for how much time the user is available. In all cases, I just see N/A in the statistics. The only way of showing again is restarting the service, but I don't think that is the best way.
Thanks in advance!!
#QualityManagement------------------------------
Fernando Ruschel
Cash do Brasil Call Center
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