PureConnect

 View Only

Discussion Thread View

LDAP directory in PureConnect for Salesforce

  • 1.  LDAP directory in PureConnect for Salesforce

    Posted 06-05-2019 17:39
    I have a customer who is using the PureConnect for Salesforce Client and wants to use their companies GAL so they can dial internally. Most of the company is on a Cisco PBX and does not show up in the Company Directory. It does not look like the PC4SF client has a way to add directories or views. Do we know if this is in the works and can anyone think of a decent workaround?
    #Integrations
    #Roadmap/NewFeatures

    ------------------------------
    Tony Curoso
    American Telesource, Inc.
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources