Hi All,
We are currently experiencing an issue with the back-up IC Server.
When switching to the back-up server, we are unable to review the Campaigns, under the Campaign container, within Interaction Administrator.
We know that both the back-up, and primary CCS Servers are fine.
This was confirmed by having the Primary ODS as Live, and then switching between the 2 CCS Servers.
Campaigns populated with no issues.
However when switching to the back-up ODS, we are not able to note any campaigns, even after switching the CCS Servers multiple times.
Any input will be greatly appreciated.
Kind regards
#SystemAdministration------------------------------
Neil Pillay
Elingo (Pty) Ltd
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