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  • 1.  need handler exam books

    Posted 05-09-2019 04:06
    i want to give exam for interaction center handler devleoper exam books  ... please share it for me
    #Handlers

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    Aasif Aleem
    Perfect Presentation Telecommunication
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  • 2.  RE: need handler exam books

    Posted 05-09-2019 11:25
    Aasif,

    I don't believe the books can be distributed unless you go to the class. Have you signed up for the class? I think there are study guides to help prepare for the tests but you aren't going to find the book anywhere.

    Thanks,

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    Mark Tatera
    ConvergeOne

    Opinions are my own and not the views of my employer. Any suggestions or programming changes I suggest come with no warranty and should be tried at your own risk.
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    Original Message


  • 3.  RE: need handler exam books

    Posted 05-09-2019 11:27
    Hi Aasif!

    To get hold of a copy of the materials, you need to take the ICHD class. This is run fairly regularly online (in fact, I am teaching one this week in North America) and is sometimes also offered in a physical classroom (depending on demand).

    I am not sure if we offer it in a Self-Study format, but I will ask a member of Genesys University's Sales team to reach out to you and advise you on options.

    I look forward to (possibly) seeing you in class in the near future!


  • 4.  RE: need handler exam books

    GENESYS
    Posted 08-22-2019 23:50
    Hi Aasif

    I am from GU sales and wondered if anyone has already contacted you for the training.

    Regards
    Joey

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    Seow Khim Toh
    Genesys - Employees
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    Original Message


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