Cisco phones cannot be configured as managed phones.
You can see some information at
http://testlab.inin.com/ProductsPage.aspx?ProductType=5 where there is a listing of Recommended or Validated or End-of-life IP phones.
The Cisco phones that were once validated for use as Stations configured in IA are in the End-of-life section: 7905G, 7912G, 7940, 7960.
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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 07-12-2018 08:09
From: Balaganapathy Balasubramanian
Subject: If Cisco phones supports for IA (CIC 4.0.6)
Hi,
We are using Cisco phone also in our environment, Can any one let me know if Cisco phone supports for IA managed phone?
I have tried to create station template and Cisco phone is listed. So any one help me for this and if it support then provide me the documents or steps to configured.
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Balaganapathy Balasubramanian
CHEP International Inc.
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