PureConnect

 View Only

Discussion Thread View

  • 1.  Interaction Connect Status Issues

    Posted 11-26-2018 09:26
    Hi to everyone,

    We've been having some issues with our agent's status using custom scripts over Interaction connect. 
    We are using 2018R3 platform. Have some one ever had something related?

    Thank you in advance
    #Outbound
    #PlatformAdministration

    ------------------------------
    Juan Pizarro
    Global Networks Solutions S.A.
    ------------------------------


  • 2.  RE: Interaction Connect Status Issues

    Posted 11-28-2018 09:13
    Can you elaborate on what issues you are experiencing? What is the expected vs actual behavior?


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources