PureConnect

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  • 1.  PDPR Tool

    Posted 12-06-2018 13:10
    Has anyone used the PDPR (PureConnect Data Privacy Request) Tool to search for phone numbers in your database? I can't seem to get it to return any data when searching phone numbers. I've tried various formats of numbers (with and without the +) that I have in the RemoteID field in the InteractionSummary table, but it never returns records. Searches by the other fields in the tool (First name, last name, email address) work ok.
    #Security

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    Krisinda Bleau
    Principal Solution Engineer
    Altivon
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