The overall course catalog is located at
https://inter.viewcentral.com/events/cust/catalog.aspx?cid=genesys&pid=1&lid=1&postingForm=catalog.aspx&cat1_id=16&location_group=North%20America&location_group=OnlineYou can search the catalog for ICCS or ICCE to find those course listings, and when you click
Schedules>> it gives you a list of scheduled classes around the world, both online and in training centers.
For other classes you can search for
Interaction Center and that will find most of the available courses.
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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 07-16-2018 01:09
From: Balaganapathy Balasubramanian
Subject: Need Dial Plan document
Hi,
Thank you very much for your response. Kindly let me know the training centers and also any online training available ?
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Balaganapathy Balasubramanian
CHEP International Inc.
Original Message:
Sent: 07-12-2018 17:08
From: Paul Simpson
Subject: Need Dial Plan document
Hi Balaganapathy,
Can you expand a little on your area(s) of difficulty? We can try to help out if you have some specific questions.
Alternatively, this topic is covered on the ICCS/ICCE training classes, which I would recommend attending if you are working with PureConnect at this level.
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Paul Simpson
Senior Technical Instructor
Original Message:
Sent: 07-11-2018 08:03
From: Balaganapathy Balasubramanian
Subject: Need Dial Plan document
Hi,
Thank you very much for sharing the document. The same document I took from library but it is difficult to understand Regional dial plans.
Once again thank you very much.
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Balaganapathy Balasubramanian
CHEP International Inc.
Original Message:
Sent: 07-11-2018 02:45
From: Mahmoud Kamal
Subject: Need Dial Plan document
Hello Balaganapathy,
Please find attached
I think this will be useful for you,
Regards.
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Mahmoud Kamal
IST Integration Services And Technologies Co.
Original Message:
Sent: 07-11-2018 02:19
From: Balaganapathy Balasubramanian
Subject: Need Dial Plan document
Hi,
I'm searching CIC dial plan document in Genesys library but I couldn't get correct one. Can you any one help to get the correct document link or share the document. It will very helpful for me.
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Balaganapathy Balasubramanian
CHEP International Inc.
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