PureConnect

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  • 1.  Interaction Connect : Station selection

    Posted 09-19-2018 02:24

    Hello,

    Is there any way to automatically fill in the current station (computername) when logging in with interaction Connect ?


    regards



    ------------------------------
    Michael Sourbron
    Callexcell
    ------------------------------


  • 2.  RE: Interaction Connect : Station selection

    Posted 09-19-2018 09:11
    Hi  Michael,

    If  your users do not change desk, you can configure them with a Default Workstation. Then when they are logging it will auto show their default workstation. They can simply select choose station or if they are logging in at another desk select another station.

    default station
    Thank you,

    ------------------------------
    Scott Williams
    Missouri Higher Education Loan Authority
    ------------------------------



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