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  • 1.  Scheduled Report Install: File SR_Results_MSSQL.rpt not found

    Posted 09-06-2018 03:20
    Hi all,

    accoding to the documentation, during the installation of the schreduled report service I should copy "SR_Results_MSSQL.rpt" from <somewhere> to my CIC server. But where can I this file. I havn't found it on the server or the installation CD (CIC Pure Connect 2018 R2).

    I have the same problem in the next step of the installation. The file "Scheduled Reports_Results_MSSQL.xml" is also not present.

    Where can I find this files?

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    Andreas Tikart
    Fiebig GmbH
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  • 2.  RE: Scheduled Report Install: File SR_Results_MSSQL.rpt not found

    GENESYS
    Posted 09-12-2018 10:34
    To get the missing files for Scheduled Reports installation, please open a Support ticket. You can access MySupport through the Genesys Customer Care communications portal at https://www.genesys.com/customer-experience/customer-success/customer-care.

    ------------------------------
    [BJ] [Sumner]
    [Senior Technical Writer]
    [Genesys - Employees]
    ------------------------------

    Original Message


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