Hello, 
Has anyone done a custom client integration for ServiceNow? 
I set one up for my dev instance and it logs into my prod servicenow org, but does not display the snow frames that i'm typically accustomed to seeing. So wondering if snow blocks iframe embeds like this or if there's a config in the integration that will resolve the issue. 
Pretty nice capability if i can get it to work.
#Integrations

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Dean Thames
Koch Business Solutions
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Hi, Dean,

For ServiceNow integration questions your best resource will be the developer forum https://developer.mypurecloud.com/forum/c/purecloud-integrations

While some folks on this community do API and Integrations development, the PureCloud developers monitor the other forum and are very helpful.

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George Ganahl CCXP, GCA
Principal Program Manager
Genesys
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Original Message:
Sent: 11-12-2018 17:45
From: Dean Thames
Subject: Custom Client Integration - ServiceNow

Hello,
Has anyone done a custom client integration for ServiceNow?
I set one up for my dev instance and it logs into my prod servicenow org, but does not display the snow frames that i'm typically accustomed to seeing. So wondering if snow blocks iframe embeds like this or if there's a config in the integration that will resolve the issue.
Pretty nice capability if i can get it to work.
#Integrations

------------------------------
Dean Thames
Koch Business Solutions
------------------------------

@Dean Thames - Softphone.it has several integrations running inside CRMs and running inside PureCloud.  They don't have a ServiceNow integration running inside PureCloud.  But they do have an integration with PureCloud (mini client) running inside ServiceNow.  If you'd like I can put you in contact with them directly.  You can always click 'Contact Us' on the ServiceNow integration on AppFoundry and they'll follow up with you.

https://appfoundry.genesys.com/#/filter/purecloud/listing/23448f74-e675-4c35-ae39-817e0094b675

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Zach Hinkle
Genesys - Employees
------------------------------

Original Message:
Sent: 11-12-2018 17:45
From: Dean Thames
Subject: Custom Client Integration - ServiceNow

Hello,
Has anyone done a custom client integration for ServiceNow?
I set one up for my dev instance and it logs into my prod servicenow org, but does not display the snow frames that i'm typically accustomed to seeing. So wondering if snow blocks iframe embeds like this or if there's a config in the integration that will resolve the issue.
Pretty nice capability if i can get it to work.
#Integrations

------------------------------
Dean Thames
Koch Business Solutions
------------------------------