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Status is Persistent
Select this check box if the status message can persist when the agent logs out of CIC (for example, exits a CIC client). For example, status messages like "On Vacation" should have this attribute.
Clear this check box if the status should not persist after a user logs out of CIC while the status is selected. If a user logs out of CIC with such a status, the user's status is automatically set to the last persistent status message used.
Note: In Interaction Administrator, you can change an agent's current status to another status only if the current status is persistent.
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