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automatic current date selection on ''Date/time" component of the Script

  • 1.  automatic current date selection on ''Date/time" component of the Script

    Posted 08-16-2018 03:29
    Hi,

    We have add a "Date/Time" component on the Script agent for scheduling the callbacks

    My question is: can it be possible to force this component (date/time) to choose the current date by default when opening the Script ? then the agent can be able to change it manually as per the date want to schedule the callback

    Now, by default, it shows blank fields, then the agent choose a proposed date by customers

    Thank you in advance


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