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Salesforce dialer - no option to self reset password

  • 1.  Salesforce dialer - no option to self reset password

    Posted 03-20-2019 11:32
    The Salesforce user can't reset their own Genesys dialer password and requires admin intervention every time they forget and often when they have expired as they don't recall the former password.  Is there a self serve solution for this?

    Thanks.
    #Self-Service

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    Robert Clarke
    Livingston International
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