Genesys Engage on-premises

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  • 1.  GAX Health Check

    Posted 01-16-2019 07:45
    Hello all,
    we are currently migrating Pulse 8.5 to 9.0.

    In the past we monitoring Pulse 8.5 via REST API (gax/api/plugins/wbrt/health).

    This works also in the Pulse 9 but we can no longer query the GAX via the REST API
    because the pulse plugin no longer exists in GAX.

    How can we monitor GAX via REST API?


    Thanks
    Holger
    #ArchitectureandDesign

    ------------------------------
    Holger Scheer
    Dimension Data Germany AG & Co. KG
    ------------------------------


  • 2.  RE: GAX Health Check

    Posted 01-16-2019 10:14
    Holger,

    You should be able to monitor GAX using /gax/api/plugins/gax-core.  You'll get output similar to the following:

    {"id":"gax-core","name":"GAX Core","description":"Genesys Administrator Extension Core","version":"8.5.290.13","provider":"Genesys Telecommunications Laboratories","dbSchemaVersion":"8.5.260.11","state":"ENABLED","web":true,"language":"en-US","options":[{"name":"general","options":[{"id":"auditing","value":"true","section":"general"},{"id":"client_app_name","value":"default","section":"general"},{"id":"default_account_dbid","value":"100","section":"general"},{"id":"exclude_mmswitch","value":"false","section":"general"},{"id":"inactivity_timeout","value":"600","section":"general"},{"id":"msgsrv_attempts","value":"1","section":"general"},{"id":"msgsrv_max_switchovers","value":"-1","section":"general"},{"id":"msgsrv_timeout","value":"10","section":"general"},{"id":"msgsrv_warmstandby_timeout","value":"60","section":"general"},{"id":"scs_attempts","value":"1","section":"general"},{"id":"scs_max_switchovers","value":"-1","section":"general"},{"id":"scs_timeout","value":"10","section":"general"},{"id":"scs_warmstandby_timeout","value":"60","section":"general"},{"id":"session_timeout","value":"900","section":"general"}]},{"name":"log","options":[{"id":"all","value":"Logs\\GAX","section":"log"},{"id":"buffering","value":"true","section":"log"},{"id":"enable-thread","value":"true","section":"log"},{"id":"expire","value":"3 day","section":"log"},{"id":"keep-startup-file","value":"true","section":"log"},{"id":"log-cache-size","value":null,"section":"log"},{"id":"memory","value":"Logs\\GAX.crash","section":"log"},{"id":"memory-storage-size","value":"64 MB","section":"log"},{"id":"message-format","value":"short","section":"log"},{"id":"print-attributes","value":"false","section":"log"},{"id":"segment","value":"1 hr","section":"log"},{"id":"standard","value":"stdout,./logs/pulse.log","section":"log"},{"id":"time_convert","value":"local","section":"log"},{"id":"time_format","value":"time","section":"log"},{"id":"trace","value":"","section":"log"},{"id":"verbose","value":"all","section":"log"}]}]}

    ------------------------------
    Ivan Ullmann
    Eventus Solutions Group
    ------------------------------



  • 3.  RE: GAX Health Check

    Posted 01-16-2019 13:19
    Hi Ivan,

    Thanks, it's works

    ------------------------------
    Holger Scheer
    Dimension Data Germany AG & Co. KG
    ------------------------------



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