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  • 1.  Architect flow outcome functionality in Genesys Dialog Engine Bot Flows - On Hold

    Posted 10-26-2021 14:01
    Edited by Rebecca Owens 10-26-2021 14:15
    No replies, thread closed.
    Last week, we announced in release notes https://help.mypurecloud.com/releasenote/october-20-2021/ that we were making architect flow outcome functionality available in Genesys Dialog Engine Bot Flows. We had to temporarily turn the feature off while we work out issues we encountered. We anticipate being able to turn it on within the next few weeks and I'll keep this thread updated. Thank you for your patience.

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    Rebecca Owens
    PureCloud Self-Service Senior Product Manager
    Genesys - Employees
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  • 2.  RE: Architect flow outcome functionality in Genesys Dialog Engine Bot Flows - On Hold

    Posted 10-13-2022 00:38
    No replies, thread closed.
    Has this moved forwards?, it mentions 'the next few weeks' but that is a few months ago now. Thanks

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    Tarquin Bell
    Precision Administration Services (Pty) Ltd
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    Original Message


  • 3.  RE: Architect flow outcome functionality in Genesys Dialog Engine Bot Flows - On Hold

    Posted 10-13-2022 10:09
    No replies, thread closed.
    Yeah it's back

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    Melissa Bailey
    Genesys - Employees
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    Original Message


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