A place to ask questions, connect with others, and stay in the know
Hey Scott,I love the suggestion of being able to identify community members by way of a badge or pin. We are actively planning for Xperience19 and this is being discussed, so i hope to have more details in the coming months.I don't have a timeline for when sessions will be posted, but I will update the Genesys Casual community with new information as it is released and if you check out the Xperience19 page, you can sign up for notifications there as well.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.