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voice recordings transfer to salesforce

  • 1.  voice recordings transfer to salesforce

    Posted 06-20-2018 15:25
    hi Team, is it possible to store or transfer pure connect interaction recording in salesforce? i recently saw a video related to pure cloud where the call recording were saved in salesforce along with the case?

    is this possible out of the box or will need customization?

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    Mallesh
    CSI
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