Hello,

This is a question related to IPA.
We are developing some new Work Item tasks in IPA and wanted to call a handler to do more complex logic.
The handler is called correctly from the task, but even after the handler has finished, the IPA task errors out due to timeout as it is waiting for handler to finish.
I can't figure out what the IPA task is waiting from the handler.

The handler has following steps;
- Process Automation Initiator (to initiate the handler from IPA task)
- Business logic including "Get Data Element" and "Put Data Element"
- Send Process Automation Handler Results (to send the updated data back to IPA task)
At this point handler ends but task waits and then times-out.

Any help would be appreciated.

Regards

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Vineet Kakroo
FIL Investment Management Ltd
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Issue resolved.
We had a step in the handler that was causing this issue and since we fixed it, its working now.

Regards
Vineet

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Vineet Kakroo
FIL Investment Management Ltd
------------------------------

Original Message:
Sent: 10-12-2018 10:02
From: Vineet Kakroo
Subject: Handler always times-out when returning after "Run Handler" task in IPA

Hello,

This is a question related to IPA.
We are developing some new Work Item tasks in IPA and wanted to call a handler to do more complex logic.
The handler is called correctly from the task, but even after the handler has finished, the IPA task errors out due to timeout as it is waiting for handler to finish.
I can't figure out what the IPA task is waiting from the handler.

The handler has following steps;
- Process Automation Initiator (to initiate the handler from IPA task)
- Business logic including "Get Data Element" and "Put Data Element"
- Send Process Automation Handler Results (to send the updated data back to IPA task)
At this point handler ends but task waits and then times-out.

Any help would be appreciated.

Regards

------------------------------
Vineet Kakroo
FIL Investment Management Ltd
------------------------------

Thank you for posting that you have this resolved!