If have the newer versions of ICON & GIR, pass the campaign Name as attached data in the call and it is automatically sent to SpeechMiner/GIR as Metadata. You wouldn't need any additional configurations.
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Sivakumar Natarajamoorthy,
Genesys Certified Professional,
Dubai.
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Original Message:
Sent: 09-28-2018 16:00
From: Mohammad Alatiyat
Subject: SpeechMiner
Hi All,
how can i add campaign name in the SpeechMiner panel as Pic below ?is it possible?if yes how ?
Thanks,
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Mohammad Alatiyat
Ascotel Jordan
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