PureConnect

 View Only
Discussion Thread View
  • 1.  Customise the alert window in Interaction Connect

    Posted 12-10-2018 06:15
    Hi community - I don't believe this is possible, but is anyone aware of whether it is possible to customise the colours, size, font etc. of the alert windows / toaster pops?
    #Telephony

    ------------------------------
    Mark Oleksik
    ------------------------------


  • 2.  RE: Customise the alert window in Interaction Connect

    Posted 12-11-2018 04:07
    For our knowledge you cannot do it,
    you can build a custom toast with the possibility to change the icon shown on the toast (and the text of course) using add in/IceLib

    ------------------------------
    Sergio Picchioni
    Bizmatica Sistemi S.p.a.
    ------------------------------



  • 3.  RE: Customise the alert window in Interaction Connect

    Posted 12-11-2018 12:02
    I don't believe there is much you can do with the built in toast pop. If you want to look differently I believe you will need to completely replace it with a customization.

    ------------------------------
    Mark Tatera
    ConvergeOne

    Opinions are my own and not the views of my employer. Any suggestions or programming changes I suggest come with no warranty and should be tried at your own risk.
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources