PureConnect

1 to 50 of 6524 threads (25.2K total posts)
Thread Subject Replies Last Post
Workgroup view
2 3 hours ago by Aravindan Thambusamy
Interaction Connect - Hide Company Directory
1 22 hours ago by Aaron Lael
Original post by Marian OConnell
Unable to do coaching and monitoring calls in genesys WWE 1 23 hours ago by Aaron Lael
Original post by Nitin Turankar
Handler Blind IVR Transfer Tool 6 yesterday by Steve Hairston
Target variable for IA
2 yesterday by Alex Belec
Date manipulation in Handler
4 yesterday by Josh Herron
Dialer Dispositions
0 yesterday by Tim Cannon
Is there a way to alert on Interaction Connect using Attributes
6 yesterday by Vineet Kakroo
Response Management table
4 yesterday by Paul Simpson
Original post by Hussein Alshamiri
Call Displays From SystemRoutingHub
9 yesterday by Mark Tatera
Original post by Guy Wenzel
Action - Screenpop 1 2 days ago by Aaron Lael
Original post by Scott Williams
Downsize Fee 1 3 days ago by Scott Williams
Migration from PureConect - Premise based setup to AWS
8 4 days ago by Subhash Srivastava
Social Media in PureConnect in CIC2018R4P2
2 6 days ago by Henry Bautista
Adding a new SMS broker
2 8 days ago by Paul Abbott
Original post by Mayeul BRIVET
Not pulling the Reports from TSRA
1 8 days ago by Subhash Srivastava
Original post by KT Jijesh
Accessing Salesforce from handlers
3 8 days ago by Sheldon Breading-Goodrich
Original post by Craig Andree
OS Upgrade 2008 to 2016 for CIC 2016R4
3 9 days ago by Aaron Lael
Original post by Romain Romain JOURDY
How can we add custom attributes to Queue Columns in IA 2 9 days ago by Vineet Kakroo
Ringback
3 9 days ago by Tim Cannon
Send the chat records as email 0 9 days ago by Mahmoud Kamal
Interaction SIP SoftPhone License 0 9 days ago by Karl Reed
Interaction Connect - limit Station Type list
0 14 days ago by Marian OConnell
Agentless Campaign error
19 14 days ago by Mauricio Olivera
forwarded call Indicator in database
9 15 days ago by Frank Wei
Sms through dialer 3 15 days ago by Mauricio Olivera
Original post by Vaibhav Munagala
Keeping DID calls internal 3 15 days ago by Paul Simpson
Original post by Scott Williams
Softphone DHCP Query
5 16 days ago by Mark Tatera
Original post by Alex Piper
Need to suppress "Send Text Message" window from AddIn (IMessageBroker?) 0 16 days ago by Jason Loucks
Status Resets to Zero in IE 11
2 16 days ago by Scott Williams
Original post by Tina Castro
Help site down?
1 16 days ago by Aaron Lael
Original post by Mauricio Olivera
Acccess voicemail from TUI
8 16 days ago by Paul Simpson
Original post by Marian OConnell
Showing More Interactions Answered than Interactions Received
3 16 days ago by Paul Simpson
Original post by Roisin floyd
Activation /De-activation of On-Demand Survey
2 17 days ago by Subhash Srivastava
Callback Complete and User Status
1 17 days ago by Eliezer Stekel
Original post by Craig Andree
Double Spacing in emails
1 18 days ago by Aaron Lael
Original post by Mark Oleksik
Merging SQL Databases
7 21 days ago by Paul Simpson
Original post by Shane Jenkins
Intelligent Mobile Connect 0 21 days ago by Edgar Rodolfo Luque Lugo
TLS 1.2 and HTTP request from Handlers
4 22 days ago by Scott Williams
Peak license utilisation report 4 23 days ago by Praveen D'Costa
Simplification of Not Ready codes
1 23 days ago by Paul Simpson
Original post by Philip Leenders
Setting up the threshold for Accepted in threshold metric
1 23 days ago by Paul Simpson
Original post by Sorin Lionte
Default Transaction Object 0 23 days ago by Armando Rey
Default Transaction Object 4 23 days ago by Armando Rey
Schedule Adherence Reporting.
2 24 days ago by Chris Mayo
Original post by James Shepherd
Single Sign On for Interaction Connect
5 27 days ago by Marian OConnell
Dialer Trans log entry
2 28 days ago by Scott Williams
NGuvu \ Gameification
0 28 days ago by Gary Schlichting
Chat window closes automatically
11 28 days ago by Tihomir Serbic
Custom Dashbaord
3 29 days ago by Aaron Lael
Original post by Saad Tokaz