PureConnect

1 to 50 of 6646 threads (25.7K total posts)
Thread Subject Replies Last Post
Virtual Desktop & Soft Phone
8 an hour ago by Utku Deriner
Original post by Andrew Wooster
Help configuring REST API
5 4 hours ago by Josh Herron
How to trigger an handler
9 20 hours ago by Paul Simpson
Original post by Minjie Xu
Get User Status from Lookup List Extended Tool
1 yesterday by Utku Deriner
Original post by Paul Abbott
Overtime Bidding
0 yesterday by Mark Snellenberger
Prevent Status Change
0 yesterday by Ahmed Elsheikh
Agent status (login & logout)
6 2 days ago by Paul Simpson
Original post by Andrew Adel
Interaction SIP SoftPhone License 1 2 days ago by Utku Deriner
Original post by Karl Reed
NGuvu \ Gameification
1 2 days ago by Wesley Boudzovitch
Original post by Gary Schlichting
Mark all Handlers Active
2 4 days ago by Paul Simpson
Original post by Scott Williams
Randomize Queue Audio Possible?
3 6 days ago by Aaron Lael
Original post by Kevin Keller
Hold Music
0 6 days ago by Phatana Souvanna
Biamp Tesira 10 7 days ago by David Currier
Original post by Nicole Rastall
Can Optimizer Schedules be downloaded as csv files
1 10 days ago by Ivan Sazonov
Original post by Cynthia Palacios
Busy Signal through Interaction Connect
4 11 days ago by Chris Mayo
Original post by Elyse Gritsonis
Acd Initiate Bullseye Processiong Tool
1 12 days ago by Rasko Radojevic
Original post by Yusuke Higashino
Rout skill in Outbound calls
9 13 days ago by Paul Simpson
Original post by Tayfun Dumlupınar
need handler exam books
2 13 days ago by Paul Simpson
Original post by Aasif Aleem
ACD Transfer Time
6 13 days ago by Mark Tatera
Original post by Scott Williams
CIC Switchover Alerts 8 13 days ago by Sachin Nangia
Original post by Manash Kumar
Interaction Administrator Importing (IAExport .CSV file)
6 14 days ago by Mark Tatera
Original post by Naveen Sunkara
IC Add-Ins getAttribute returns undefined
0 15 days ago by Jonathan Knop
IC Add-Ins using WebSocket
1 15 days ago by Jonathan Knop
Forcing REST tool to return XML instead of JSON
4 15 days ago by Avraham (Avi) Rozen
Unable to Disconnect Call
2 15 days ago by Andrew Wooster
Set Chat Prioritization
1 16 days ago by Krisinda Bleau
Original post by Michael Hoang
SAP connector redundancy
0 16 days ago by Gérald Rossier
Sticky routing implementation using Interaction Attendant
5 16 days ago by Edward de Wit
Original post by Rajneesh Patel
Time to Abandon
2 19 days ago by Mark Tatera
Original post by Ross Talbot
asynchronous web service call using SOAP HTTP Request tool in handler
10 19 days ago by Mark Tatera
Original post by Halesha Nagarajappa
Determine highest number of logged in users (historical)
1 20 days ago by Aaron Lael
Original post by Craig Reiners
Call wrapup using ICWS API
0 20 days ago by DEEPTI SRIVASTAVA
Does CIC ICWS Api support Kerberos / SPNEGO?
0 20 days ago by Scott Markwell
Watching a Queue for Interactions Example Code not working
1 21 days ago by Jonathan Knop
Converting of SASF to WAV and I3R email files 8 22 days ago by Mark Tatera
Original post by A Contributor
create the SOAP body in handler
2 22 days ago by Mark Tatera
Original post by Halesha Nagarajappa
Record File
2 22 days ago by Mark Tatera
Original post by Halesha Nagarajappa
Surveys and Disconnect via Handler 1 22 days ago by Mark Tatera
Original post by Scott Williams
Playing Screen Recordings through IceLib 4 22 days ago by Hans-Gerd Sandhagen
Original post by A Contributor
Handlers and Web Chat
1 24 days ago by Egill Palsson
Original post by Andrew Wooster
Set waiting message on Poylcom during intercom calls
7 25 days ago by Hussein Alshamiri
ICWS API Issues
12 27 days ago by DEEPTI SRIVASTAVA
Scripter Auto Logon
6 28 days ago by Tim Cannon
Desktop 16.2.26 error when running on Windows Server 16
1 28 days ago by Mark Tatera
Original post by Thomas Moore
Polycom and TLS 4 28 days ago by Andreas Tikart
Screen Recording ICWS
1 29 days ago by Marc Thompson
Original post by Heshy Itzkowitz
Campaigns not Reflecting on Interaction Administrator
2 29 days ago by Mark Tatera
Original post by Neil Pillay
Upgrade
7 29 days ago by Mark Tatera
Original post by Andrew Wooster
InteractionSummary database table date & times differ to Dialler CallHistory table
2 29 days ago by Mark Tatera
Original post by Marian OConnell
handlers stored procedure definition not matching
1 29 days ago by Mark Tatera
Original post by Thomas Maher