PureEngage Cloud

1 to 50 of 71 threads (275 total posts)
Thread Subject Replies Last Post
SRS (Screen Recording) and Proxies/Firewalls
4 9 days ago by Kevin Brown
Original post by Sean Mahon
Lunch Hour Close
10 11 days ago by Sean Mahon
Original post by Bethany Han
Who has transitioned to WWE9?
6 17 days ago by Kevin Brown
Carriers - Bring your own
3 17 days ago by Monique Morel-Peseski
Original post by Kevin Brown
Agent Setup Synch Time Lag With Config Database?
9 17 days ago by Monique Morel-Peseski
Original post by Kevin Brown
Changing Interaction Queue Names Created by Designer 0 22 days ago by Sean Mahon
Alerts for Team Leafds
2 one month ago by Alexandria Hockeborn
Original post by Tom Kondrat
Virtual Edge support AMD Processor?
0 2 months ago by Sebastian Valenzuela
Anyone having problems with Designer Analytics locking up?
2 2 months ago by Kevin Brown
Documentation Search - Pure Engage Cloud Doesn't Exist!
7 2 months ago by Tanya Ivanova
Original post by Kevin Brown
Incident Notification
5 2 months ago by Glen Stengel
Looking for Ideas on how to block incoming calls during Lunch
13 2 months ago by Matthew West
Original post by Davide Giglio
Voicemail Reporting
8 2 months ago by Kevin Brown
Original post by Tom Kondrat
Time in Reason
1 2 months ago by Monique Morel-Peseski
Original post by Rebekah Burke
Speechminer Timeouts
6 2 months ago by Monique Morel-Peseski
Original post by Tom Kondrat
Using G-Plus Adapter to Integrate WWE and SalesForce
2 2 months ago by Davide Giglio
How to get Softphone to work on Wyse ThinOS
3 2 months ago by Davide Giglio
Ask Me Anything on WEM in the PureConnect Community
0 3 months ago by Matt Lawson
Best practice for Speechminer - QM evaluations
1 3 months ago by Kevin Brown
Original post by Monique Morel-Peseski
Just added two ideas to the Idea Lab for PEC
0 3 months ago by Kevin Brown
Genesys Licenses in Cloud
0 3 months ago by Arben Maksuti
SIP Phone - Feature Request
9 4 months ago by Vincent Sabolboro
Toll free number - Caller ID name change
10 4 months ago by Austin Brigham
Original post by Paul Rapoza
Chat Widget Extension
0 4 months ago by M A Feroz
Pulse and BrightSign Integration
5 4 months ago by Kevin Brown
Original post by Sean Mahon
Frustrated with constant Agent Setup Changes W/no Documentation
5 4 months ago by Matthew West
Original post by Kevin Brown
Incident Status and History
5 5 months ago by Glen Stengel
Seeking other customers who are using GCXI - historical reporting application
1 5 months ago by Austin Brigham
Original post by Kelly Guevara
EMEA Agents call are storing at US West.
1 5 months ago by Austin Brigham
Original post by Ranjit Patel
Survey
1 5 months ago by Kevin Brown
Original post by Kristin Reppucci
Interaction Ring Sounds for inbound and outbound calls too loud
3 5 months ago by Kevin Brown
Original post by Hal Black
SpeechMiner and Screen Recorder
2 5 months ago by Kevin Brown
Original post by Byron Nelson
Problems with calls being auto answered
5 5 months ago by Kevin Brown
Original post by Kristin Lacher
FedRAMP
0 5 months ago by Glen Stengel
Cloud services survey!
0 6 months ago by Randolph Carter
Xperience19
6 6 months ago by Byron Nelson
CX Contact 9.0 eLibrary course
0 8 months ago by Richard O'Kane
New International Number
0 8 months ago by Matt Lawson
The Genesys Knowledge Network now features a PureEngage Cloud-specific dashboard
6 8 months ago by Byron Nelson
Original post by Clay Tison
Pure Cloud is Ignored in Ideas Lab
0 8 months ago by Kevin Brown
Nailed Up connection for Agent Leg
2 8 months ago by Sean Mahon
Hot Desking and SIP Softphone
2 10 months ago by Kevin Brown
Original post by Dan Fontaine
Outbound List automation
0 10 months ago by Austin Brigham
How does an agent view their log in and log out time?
1 10 months ago by Austin Brigham
Original post by Melisa Douglas
How to turn on/off do not disturb
3 10 months ago by Austin Brigham
Original post by Christopher Scott Jones
The need for a PureEngage Cloud Product Lab
0 10 months ago by Byron Nelson
Delete Emails and/or Email Attachments 2 11 months ago by Kiko Mengual
Original post by Dan Fontaine
Unable to log out an agent
2 11 months ago by Matthew West
Original post by Michelle Lizarondo
Displaying Call Center Stats To Your Agents
1 11 months ago by Byron Nelson
Original post by Alex Santos
Performance -> Interactions - Export or api
1 one year ago by Angel Rodriguez
Original post by Guillaume St-Jean