PureEngage Cloud

1 to 50 of 92 threads (310 total posts)
Thread Subject Replies Last Post
Best Practices To Follow During Moving to Genesys PureEngage Cloud
0 9 days ago by Rahul C Tyagi
Ideas Lab Analytics - Q1 2020 0 9 days ago by Ginger Alford
Pure EngageCloud Integration to Salesforce Lighting
0 17 days ago by Tom Kondrat
Advice for using Soft Phone
4 24 days ago by Monique Morel-Peseski
Work from Home Agents 2 one month ago by Vincent Sabolboro
Original post by Dan Fontaine
speechminer - MS Azure BLOB storage
2 one month ago by Monique Morel-Peseski
Does the cloud iWD solution use the same PSDK events as other eServices solutions?
0 2 months ago by Robert McCarthy
Ideas Lab: Key take-aways
0 2 months ago by Ginger Alford
📚 Community Q&A Show: Education Special 📚
0 2 months ago by Cole Callahan
Call Transcriptions
0 3 months ago by Davide Giglio
Changing Interaction Queue Names Created by Designer 2 3 months ago by Sean Mahon
Agent Initiated Outbound Calls
3 3 months ago by Sean Mahon
Original post by Tom Kondrat
Designer 9 - reporting on IVR menu choice 1 3 months ago by Austin Brigham
Original post by Monique Morel-Peseski
PurEngage Cloud in Hybird deployment 0 3 months ago by Sivakumar B
Eport Call Recording
4 3 months ago by Ben Ulugia
Genesys Xperience 2020 - Going? Have gone previously?
4 4 months ago by Davide Giglio
Original post by Monique Morel-Peseski
Designner v9 analytics issues?
2 4 months ago by Monique Morel-Peseski
Tell us what you think!
0 4 months ago by Shanti Lall
MS Teams Phone Integration
1 4 months ago by Jim Crespino
Original post by Rajath Kumar
How to Control Users who close their browser before logging out 8 4 months ago by Monique Morel-Peseski
Original post by Davide Giglio
Incident Notification
6 4 months ago by Kevin Brown
Original post by Glen Stengel
Looking for Ideas on how to block incoming calls during Lunch
14 4 months ago by Kevin Brown
Original post by Davide Giglio
Tony Bates' Announcement Means End of Pure Engage Cloud?
2 4 months ago by Byron Nelson
Original post by Kevin Brown
Has anyone integrated with any other QM Product
7 4 months ago by Kevin Brown
Original post by Davide Giglio
SRS (Screen Recording) and Proxies/Firewalls
4 5 months ago by Kevin Brown
Original post by Sean Mahon
Lunch Hour Close
10 5 months ago by Sean Mahon
Original post by Bethany Han
Who has transitioned to WWE9?
6 6 months ago by Kevin Brown
Carriers - Bring your own
3 6 months ago by Monique Morel-Peseski
Original post by Kevin Brown
Agent Setup Synch Time Lag With Config Database?
9 6 months ago by Monique Morel-Peseski
Original post by Kevin Brown
Alerts for Team Leafds
2 6 months ago by Alexandria Hockeborn
Original post by Tom Kondrat
Virtual Edge support AMD Processor?
0 7 months ago by Sebastian Valenzuela
Anyone having problems with Designer Analytics locking up?
2 7 months ago by Kevin Brown
Documentation Search - Pure Engage Cloud Doesn't Exist!
7 7 months ago by Tanya Ivanova
Original post by Kevin Brown
Voicemail Reporting
8 8 months ago by Kevin Brown
Original post by Tom Kondrat
Time in Reason
1 8 months ago by Monique Morel-Peseski
Original post by Rebekah Burke
Speechminer Timeouts
6 8 months ago by Monique Morel-Peseski
Original post by Tom Kondrat
Using G-Plus Adapter to Integrate WWE and SalesForce
2 8 months ago by Davide Giglio
How to get Softphone to work on Wyse ThinOS
3 8 months ago by Davide Giglio
Ask Me Anything on WEM in the PureConnect Community
0 9 months ago by Matt Lawson
Best practice for Speechminer - QM evaluations
1 9 months ago by Kevin Brown
Original post by Monique Morel-Peseski
Just added two ideas to the Idea Lab for PEC
0 9 months ago by Kevin Brown
Genesys Licenses in Cloud
0 9 months ago by Arben Maksuti
SIP Phone - Feature Request
9 9 months ago by Vincent Sabolboro
Toll free number - Caller ID name change
10 9 months ago by Austin Brigham
Original post by Paul Rapoza
Chat Widget Extension
0 9 months ago by M A Feroz
Pulse and BrightSign Integration
5 10 months ago by Kevin Brown
Original post by Sean Mahon
Frustrated with constant Agent Setup Changes W/no Documentation
5 10 months ago by Matthew West
Original post by Kevin Brown
Incident Status and History
5 10 months ago by Glen Stengel
Seeking other customers who are using GCXI - historical reporting application
1 10 months ago by Austin Brigham
Original post by Kelly Guevara
EMEA Agents call are storing at US West.
1 10 months ago by Austin Brigham
Original post by Ranjit Patel