PureConnect

1 to 50 of 7457 threads (29K total posts)
Thread Subject Replies Last Post
Skills reporting
0 yesterday by Tim Cannon
QoS Reporting
1 yesterday by Tim Cannon
Original post by Andreas Tikart
Creation of Back Up Schedules
0 yesterday by Dalvir Dhamrait, CPA, CMA
Upgrade 2016 env from 2018 R2 to Latest version (2020 r3) 5 yesterday by Paul Simpson
Original post by Christopher Becker
PureConnect Version Upgrade 3 yesterday by Paul Simpson
Original post by Nelson Torres
"Saved Copy" in "Send E-Mail" Tool Step
1 yesterday by Andrew Wooster
Change customer name in chat window 0 yesterday by Egill Palsson
How to Set Time Zone While Creating an Agent? 6 2 days ago by Paul Simpson
Original post by Ali Koyuncu
Genesys Cloud of PureConnect firewall configuration
0 2 days ago by Vickesh Patel
Interaction Connect Windows Authentication Not Working
1 3 days ago by Andreas Tikart
Original post by Mirza Mahboob Baig
CX-Insight Dashboard
1 3 days ago by Sai Prem M
Original post by Mohammad Almomani
Crystal Report
5 4 days ago by Paul Simpson
Original post by Mohammad Almomani
Handler for ACD Queue hold music
1 4 days ago by Scott Williams
Original post by Chudi Igboemeka
YouTube
0 5 days ago by Sajed Salah
Line Configuration - Identity (out) Diverted value
0 7 days ago by Petit mktUknown
Interaction Fax Error
1 8 days ago by Michael Coughlan
CX Insights Demos 0 8 days ago by Marian OConnell
Recording calls after transfer
4 8 days ago by Sajed Salah
IceLib error creating a session
6 8 days ago by Paul Simpson
Original post by Sean McGrath
TLS/SRTP between Cisco Callmanager and PureConnect 0 9 days ago by AARON LAEL
Social media
0 9 days ago by Sajed Salah
Sending chat attribute from web to CIC
0 10 days ago by Chudi Igboemeka
Optimizer replacement?
1 10 days ago by Cameron Smith
Original post by Conor Twomey
IceLib - User License Add(s) and Removal(s) 0 10 days ago by Raleigh Beringer
Interaction Connect add-in : Retrieving attribute, Queue Object and Session
13 11 days ago by Hans-Gerd Sandhagen
Original post by Franz Jerome De Guzman
Attach file (paperclip) icon NOT appear in the visitor's Web Chat widget
0 11 days ago by LOH MIN
SIP SoftPhone
0 12 days ago by Sajed Salah
Scheduled Callback ICWS
6 14 days ago by Richard Smidt
Original post by Rogier Bosch
Questions regarding set up the quality avaluation
0 15 days ago by Joan Riera
Chat ACD Agent Connect should only display Agent firstname
3 15 days ago by Mirza Mahboob Baig
Generic Objects
0 16 days ago by Tina Yocum
Hard forward extension to external number
1 16 days ago by Paul Simpson
Original post by Evan Mann
Email and web chat configuration
2 16 days ago by Mohanad Agha
Not able to view genesys university videos
1 17 days ago by Paul Simpson
Original post by Alrumikhani Al-Rumikhani
Restrict Number of Views Agent can add in Interaction Connect
0 18 days ago by Mirza Mahboob Baig
Conference Calls
3 20 days ago by Paul Simpson
Original post by Sajed Salah
Wrap Up Code
6 23 days ago by Blayne Mathieu
Original post by Sajed Salah
Screen Recording transfer service not binding to NetMotion VPN adapter
0 23 days ago by Blayne Mathieu
Email Interactions in Queue Missing 0 23 days ago by Manash Kumar
Edge Device for UAT and Prod environment
0 23 days ago by Vickesh Patel
IceLib - Managed IP Phones and Stations
2 24 days ago by Paul Simpson
Original post by James Dunn
Email Question
2 24 days ago by Tina Yocum
Bulk Uploading of Agents
2 25 days ago by Patrick Hanby
Original post by Barry Farrington
Get first name,last name in chat bot
0 25 days ago by Mona Abdou
Conference Calls
0 26 days ago by Sajed Salah
Email Interactions Struck in Queue days
1 28 days ago by Dieter Wijnen
Original post by Mohammad Khaleel
Linking Callback Interactions to Inbound/Outbound Calls 6 29 days ago by Dieter Wijnen
Original post by Barry Farrington
Chat Widget Extension
9 29 days ago by Mona Abdou
Original post by M A Feroz
X-ININ-CRN Parameter update or add
1 one month ago by Dieter Wijnen
Original post by Tayfun Dumlupınar
Interaction Ring issue with Salesforce (PCSF) Integration
2 one month ago by Anagha Chandere