PureConnect

1 to 50 of 7938 threads (30.8K total posts)
  Thread Subject Replies Last Post Status
Increase Wrap Up Codes Keypad Wait Time
2 yesterday by Dan Kenneth Sta Iglesia
Max records in a Dialplan Managed List 0 yesterday by Paul Simpson
Field differences
3 yesterday by Peter Schroeder
Original post by Dak Doyle
Interaction Recorder Database Data
4 yesterday by Cynthia Palacios
EWT attendant is played only one time
2 yesterday by Francesco Mazzeo
unable to pick up incoming calls from workgroup queue 1 2 days ago by Matthew Raleigh
Original post by Cris Fiel
ACD Agent Not Answering issue/Unable to pick up calls
0 3 days ago by Dan Kenneth Sta Iglesia
Polycom SIP Phone for BYOC
1 5 days ago by Paul Simpson
Original post by Rajeev Srikant
Response management not matching security settings. 0 8 days ago by Michael Coughlan
How to know if an interaction in InteractionSummary is Answer, Abandon or Flow out
4 8 days ago by Trent Vance
Original post by Laurent Beauregard
Interaction Recorder handlers
2 9 days ago by Anton Karelin
Callback reporting - Offered
1 10 days ago by Raymond Hicks
Original post by Sylvain Richard
ITTS (Interaction Text to Speech) 0 10 days ago by Peter Schroeder
Sip Soft Phone & OKTA
2 11 days ago by Bernard Questiaux
Mascots are in! Share your love.
0 12 days ago by Melissa Ly
Unable to view real Time Adherence for one our units
1 12 days ago by Raymond Hicks
Original post by Cynthia Palacios
Call Back Interactions - Question on how a call back Interaction is reported
3 14 days ago by Trent Vance
Original post by Cynthia Palacios
Interaction Marquee End Of Live Announcement on October 12 9 15 days ago by Paolo Dela Cruz
Original post by Rasko Radojevic
Windows 2019 Server OS for Int. Connect and Web Chat 3 16 days ago by Andreas Tikart
Original post by Shane Jenkins
Dialer one-time exception functionality not working
0 16 days ago by Xiong Mai Nou
StatServerAgent subsystem not started impact on PMQ generation.
3 16 days ago by Jesus Vallejo
PMQ Retry for Interaction Process Automation 1 17 days ago by Marcelo Heil França
Original post by Andrew Wooster
Upgrade 2018 R2 P36 to 2021 P10 Issue 3 17 days ago by Vincent Heijmans
Original post by Andrew Wooster
Outbound Database User Privileges
1 17 days ago by Paul Simpson
Original post by Bruno Lugarezi
Post Survey not working for Outbound Calling Mode Preview 2 18 days ago by Apichet Prangprayoon
New Community Challenge Alert!
1 18 days ago by Melissa Ly
Using SIP URI as Remote Number
0 19 days ago by Egill Palsson
Recommended ODBC Driver version for connecting to SQL 2019 Cluster
4 19 days ago by Prem M
Original post by Vincent Moore
Genesys Campaign Dialer Global Log On in the Dialer 0 19 days ago by Min Ko
DesignerCOM API
6 22 days ago by Antonio Montes
Original post by Hans-Gerd Sandhagen
WDE - KVP Query on registration
3 22 days ago by Paul Simpson
Original post by Susan Brewer
sip soft phone / authentication failed 2 22 days ago by Mohannad haddad
How should I best prepare for the CIC Core exam? 2 23 days ago by STEWART ARNOLD
Original post by Anjali Anand
dataURL in Widget config 0 24 days ago by Pavel Broska
Handler to route call to different Attendant profile
6 24 days ago by Benyamin Ioffe
Original post by Josh Herron
Utility or process to convert .i3r to standard wav file
13 24 days ago by Mario Sánchez
Original post by A Contributor
Converting from Analog Mediant Gateways to new VOIP/Sip 0 24 days ago by Christopher Becker
Speech Miner Analytics
2 25 days ago by Cyndee Ancira
Remote Job Opportunity 1 25 days ago by Melissa Ly
Original post by Michael Bishop
Win a Genesys Beyond Exam Voucher | 10 Spots Available to Play Skribbl.io
0 25 days ago by Melissa Ly
How to Webchat Interaction Id from Participant Id or Chat Id 1 25 days ago by Scott Thomas
Original post by Youssef Atef
How to remove the default Voicemail Offering example: "You have the reach the voicemail of "Agent Name" 0 29 days ago by Dan Kenneth Sta Iglesia
Voice quality check 3 one month ago by Vincent Heijmans
Original post by Rajeev Srikant
PureConnet API for updating user skillis 3 one month ago by Trent Vance
Original post by Matthew Livingston
CXInsights Offline Installation
2 one month ago by Mohammed Khaleel
IVR Menu Repetition Repeat grayed out
0 one month ago by Scott WilliAMs
IVR Call Record
4 one month ago by Paul Simpson
Original post by Scott WilliAMs
Pureconnect integration with Servicenow.
0 one month ago by Ganesh Suntharesan
problem in survey for incoming call 1 one month ago by Tami Bogatiuk
Original post by Mohannad haddad
Switchpair stand alone mode and workgroup interval reports 5 one month ago by Shane Jenkins