PureConnect

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one year ago
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one year ago
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PureConnect Q&A Show - Episode 2 Questions:






Expert Picks - Multi-mode bot solutions – 3:28

Introduction: Q&A Bounty Board  – 7:26

Campaign Sequence  – 8:00

Multiple ...

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one year ago
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one year ago
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one year ago
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PureConnect Q&A Show - Episode 1 Questions:




Best Practices - Optimizer Shift Rotations - 2:57

Introduction: Q&A Bounty Board  - 6:21

Minimum Schedule Optimization Granularity ...

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one year ago
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It’s critical that development, QA and operations teams collaborate in the contact center environment. But even with careful planning, technology failures or disruptions can impact ...

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