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  • Posted in: Welcome Community

    Hello Newcomer! It's time to say, "hi" in the Welcome Community. Reply below and tell us more about you! Where do you come from? What are your interests? What do you hope to learn in the community? Really any topic is up for grabs. Don't know how ...

    4 people like this.
  • Posted in: Welcome Community

    Hey everyone! The time is now to play in our NCAA college men's/women's basketball brackets challenge! We need your men's brackets by TOMORROW, March 21st and the women's by Friday, March 22nd! Even if you do not follow basketball, there ...

  • Posted in: Welcome Community

    Hi all! My name is Daniel Possekel and I am actually a Customer, not a Partner as being labeled right now :) I started more than 20 years back in the utilities sector and worked every since in or close to customer service. My passion has been ...

  • Posted in: Welcome Community

    I came for "Why do our agents drop calls left and right?" and stayed for the fun. ------------------------------ Seean Weaver MAPFRE USA - Telecom Analyst ------------------------------

  • Posted in: Welcome Community

    I totally support Seeans input regarding seasonal trivia! :) ------------------------------ Monika Gruber Expert Design Contact Center Systems 1&1 Telecommunication SE ------------------------------

  • Posted in: Welcome Community

    And the award goes to... Last year we hosted a very fun and exciting "Oscar Prediction Polls" contest and this year the challenge is back by popular demand! The Academy Awards airs in the United States on March 10, 2024, and you have until ...

  • Posted in: Welcome Community

    Hi Friends of the community! [Playing crazy guitar solo] The time has come for you to show your appreciation for community members who have helped you in the Genesys communities. You know, that special someone who answered your tough questions, provided ...

  • Posted in: Welcome Community

    Hey Vivek, I moved your thread from the "Welcome" Community to our "Certification and Training" Community. You should be able to get a complete answer here, but I would encourage you to checkout our training site - Beyond . ------------------------------ ...

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