The next Q&A Episode will feature Technial Program Manager Amanda Louge. Amanda is an expert on SMS onboarding and registration. Why did we pick this topic? Since the wireless carriers have increased their registration requirements and ...

The rumors are true! A new Trivia Tower event is live, and with it the chance to win a prize from the Community's Prize Wall ! Oh...and the best Genesys Conference in the world is coming back to Denver in May. You don't want to miss this ...

Hey fans! "Once in a Lifetime" you get the opportunity to reach stardom in the Genesys Community, and today we reveal which member has reached that apex of fandom! This person was nominated by @Antwuan Rencher who says: "They are very active in ...

Hi Steven, Tried your suggestion but unfortunately it didn't work. I did numerous tests, worked with delays, removed boolean variable, etc and I can only assume that the script cannot handle the interaction state variable. I added the boolean variable ...

Just to provide an update, i have managed to find a solution by using "Evaluate a Schedule" as suggested, thank you for everyone's help and time. ------------------------------ Lewis Staffa Liberata ------------------------------

i'm currently working on a solution through Api for Holidays, there is this website in Germany https://www.api-feiertage.de/ that gets every Holiday of this year, i'm trying to build a Data Action that does the work. this might be something for you ...

Thanks Robert for your response. When tried Basic auth .. i'm getting error " No authentication bearer token specified in authorization header" When tried to use User defined oAuth integration action execute but its gives me null results. ...

Hi Paul Sorry, I've also got an error and fixed but not sure if this error is as same as yours. Please download v1.6.2. https://github.com/tishige/CallFlowVisualizer/releases/tag/1.6.2 If you still encounter an error with v1.6.2. Open the latest ...

Curious if there has been any advance on the analytics side post implementation or if an idea needs to be submiited for this. Cheers Steve ------------------------------ Stephen Abercrombie ------------------------------

hi Goerge, Has there been any progress on the issue. In our environment we are also facing the same issue. ------------------------------ Suraj Bhan Malik Capgemini ------------------------------