Apr 25, 11:00 - 12:00 (BST)
Join us for a live demo of the Genesys Cloud™️ platform to see how it can help you reach your goals.
In these interactive sessions, see how Genesys Cloud can:
Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge.
Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints , and integration methods for your critical CX technologies.
Empower employees with smart solutions to reach peak performance, automate for better outcomes with predictive engagement, predictive routing and conversational AI.
25th April – Demo Webinar – Giving YOUR Agents superpowers, with Genesys AI Powered Agent Assistance
In today’s dynamic business landscape, harnessing the power of artificial intelligence is paramount for staying ahead and increasing efficiency and productivity.
Join us as we delve into the challenges and opportunities of AI-powered agent assistance – all with the aim of best supporting your advisors in assisting end customers with their ever-increasing complex, and often emotive, enquiries and issues.
In this session, see how Genesys Cloud can:
Support YOUR employees in delivering overall better experiences for YOUR end customers, overall increasing customer satisfaction
Leverage AI to deliver contextual support at the right moment in time
Provide automation to deliver greater efficiency, and more rewarding experiences for YOUR employees, thus enhancing agent productivity, wellbeing and reduce training and employee churn.
Date: 25th April 2024 – 11AM BST/12PM CET Theme: Giving your Agents superpowers, with Genesys AI Powered Agent Assistance
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