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SMS / Message Retention

  • 1.  SMS / Message Retention

    Top 25 Contributor
    Posted 01-08-2019 13:59
    Happy New Year Everyone!

    We've been using the SMS feature since the outbound capability was rolled out last month.... what's the retention policy capability on those chats? Is there somewhere to administer that? How long are they archived? Where does the data live? etc...
    #SystemAdministration

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    Dean Thames
    Koch Business Solutions
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  • 2.  RE: SMS / Message Retention

    Top 25 Contributor
    Posted 01-09-2019 15:28
    Duh. Admin - Quality - Policies

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    Dean Thames
    Koch Business Solutions
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