A place to ask questions, connect with others, and stay in the know
Either the content you're seeking doesn't exist or it requires proper authentication before viewing.
Hey everyone! We're excited to drop the newest episode of the Genesys Cloud Community Q&A Show that will provide you with all the details you need to know about SMS. SMS (texting) regulations are changing all the time, so much so, ...
Hello Community! Do you set up queues with members from multiple divisions? If so, would you be willing to join me for a quick exploratory call? https://calendly.com/becky-powell/30min If email works better, please feel free to reach me at becky.powell@genesys.com ...
Yes, that is a pain. I added this idea for you to vote on: https://genesyscloud.ideas.aha.io/ideas/CEV-I-590 ------------------------------ Robert Wakefield-Carl ttec Digital Sr. Director - Innovation Architects Robert.WC@ttecdigital.com https://www.ttecDigital.com ...
Yes, s creen recordings are encrypted in the S3 bucket with server-side encryption (SSE) and Amazon S3 managed encryption keys (SSE-S3). ------------------------------ Hammed Lawal Genesys - Employees ------------------------------
You might have a couple of issues here. First, all ORGS have been stripped of their International dialing, so it will try to normalize for US National calls. Also, GCx only talks e.164 for dialing, so yes, it will try to convert EVERYTHING to e.164. ...