PureConnect

Latest Discussion Posts

  • hello team, i have managed to get the settings right this time.  just need one info, how do i make the agent login on sip softphone? when i login to sales force it asks me to choose the station and it shows workstation, remote workstation and remote ...

  • Thanks for the info Aaron. right now, i am stuck with 2 things 1. Salesforce style not reflecting in the callcenter window.instead interaction connect is getting displayed there. is it normal? in the document       the look is completely different and ...

  • I am able to login in interaction connect in salesforce but the style is not salesforce. any ideas? ------------------------------ Mallesh CSI ------------------------------

  • The certificate error is likely due to using a self signed cert.  if you want that to go away look into getting a cert from an authority like comodo.  Let's encrypt even offers the service for free. **edit** Disregard the below portion about the API.  ...

  • Hi Anees  / David, i have installed webserver and i am able to login on interaction connect for agents. but in the webserver i dont find any api folder i am using default https port 443 and self signed certificate. do we have to do some additional configuration ...

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