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Is anyone else unable to delete ACD Skills from agents? Appears the Delete button is removed and the x does nothing. I have checked the right permissions are applied to the user.

  • 1.  Is anyone else unable to delete ACD Skills from agents? Appears the Delete button is removed and the x does nothing. I have checked the right permissions are applied to the user.

    Posted 12-08-2017 03:21


  • 2.  RE: Is anyone else unable to delete ACD Skills from agents? Appears the Delete button is removed and the x does nothing. I have checked the right permissions are applied to the user.

    Posted 12-08-2017 15:23

    Hi Nathan,

     

    It looks like you found a bug. The solution should be live with our next Admin User Interface release.

     

    Thank you,

    Clay