Genesys Cloud - Main

 View Only

Sign Up

  • 1.  "Phone Selector" in mobile app (Collaborate)

    Posted 03-17-2017 02:56

    In PureCloud, I can select which phone I want to ring for incoming calls (Calls  > Phone Selector), it would be great if the mobile app could do this too (Android Collaborate)



  • 2.  RE: "Phone Selector" in mobile app (Collaborate)

    Posted 03-17-2017 21:48

    You can.

     

    Touch on the hamburger menu, top left, then Settings.

     

    Under settings is Collaborate Selected Station. touch that to select the station you want.