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Hi Rajath,1) I wanted to know what is the retake policy for example, If i fail in first attempt, can i again retake the exam with the same voucher.Shared the link of our Retake Policy (https://admin.viewcentral.com/events/uploads/genesys/Genesys%20Certification%20Retake%20Policy.pdf)You can request for a new voucher, in case if you have not cleared the exam but you cannot use the same voucher for the second attempt.2) One more question, since this is a open book exam, will my computer be locked while i take the exam. Your system will not be locked at the time of your exam but you will have time duration (120 mins) for the exam completion.
Thanks,Gayathri RajanCertification Lead-Genesys
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