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As per the earlier communications shared by Genesys, PureConnect certifications offered by ININ are no longer perpetual/lifetime. They are valid for three years from the date of certification. We had notified our partners and customers to recertify by March 31, 2020. However, due to the impact of COVID-19, some of our users are unable to recertify within this date. As a gesture of goodwill, we'd like to give our partners and customers a one-time extension until June 30, 2020. Please recertify before this date. If you experience issues with the licensing system, please contact the Beyond Support Team.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.