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April Instructor of the Month

  • 1.  April Instructor of the Month

    Posted 04-05-2021 12:03
    Reinhard Beck is our featured Instructor of the Month for April!

    Reinhard has been an instructor for over 20 years because teaching is the best job in the world. No two days are the same! He currently specializes in our Engage platform.  Framework Routing & Reporting Foundation is his favorite to teach. This is typically the first Genesys Engage course a person attends and it provides Reinhard the opportunity to inspire new users!

    Reinhard's favorite vacation was to Tuscany in Italy because there was so much beautiful scenery, wonderful food, a relaxing atmosphere, and friendly people!

    Reinhard is currently teaching classes from Germany and says this: "Because of its lifestyle, Munich is often referred to as the most northerly city of Italy. People sit outside as soon as the sun comes out. Cafés, parks, and in particular the Biergarten, a Munich institution, are popular places to be!" Sounds like a place I need to put on my list to see!

    Let us know if you've enjoyed classes with Reinhard or have a memory that stands out!


    Shanti Lall
    Genesys - Employees
    Manager, eLearning Development