Certification and Training

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  • 1.  PCP Exam Preparation

    Posted 07-23-2018 06:30
    Hello,
    in addition to the PCP video lessons available on trainig.purecloud, where can I find other Exam Fac-Simile Questions to prepare for my certification?

    Thank you in advance,
    Gianpaolo
    #PureCloud

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    Gianpaolo D'Andrea
    TechneValue GmbH
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  • 2.  RE: PCP Exam Preparation

    GENESYS
    Posted 07-26-2018 15:36
    Hey Gianpaolo,

    There's an exam guide on the Learning Plan page: https://training.mypurecloud.com/purecloud-core-learning-plan/

    I'm not sure how updated it is though.

    As long as you are completing the PureCloud Core Learning plan and working through the review questions, you should be prepared for the exam. There are no additional questions to practice with outside of the PureCloud training site.

    Good luck with the exam!

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    David March
    Genesys - Employees
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