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  • 1.  Exam - Genesys Cloud Certified Associate

    Posted 11-02-2021 07:46

    I have completed the eLearning for Genesys Cloud Certified Associate. 
    While continuing practice questions, I have requested a quote for "Exam - Genesys Cloud Certified Associate". However, I didn't receive any response from beyond. 
    Could you please let me know if I am following wrong procedure or something wrong with my account?

    Kind regards,


    Selvendran Baraneetharan
    Individual Only Contact Account

  • 2.  RE: Exam - Genesys Cloud Certified Associate

    Posted 02-16-2022 15:42
    I emailed in about the same exam and was told this:-

    The Genesys Certified Associate (GCA) test has been archived on 31 Jan 2022, as previously stated, and the study guide has been removed. The exam has also been deleted from Webassessor, and test-takers who have enrolled in the recommended training before 31 Jan 2022 can only take it through Admin registration (ticket request) until February 28, 2022.

    Simon Mckenzie
    Farmers Mutual Group

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