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  • 1.  May 2022 Instructor of the month

    GENESYS
    Posted 05-16-2022 16:45

    Aron Parker – May 2022

    Aron Parker is our featured Instructor of the Month for May!

    Aron joined Genesys on January 1, 2006. Back then, there was only what is now called Genesys Multicloud CX (or Engage). Because he started with Engage, he concentrated on the courses most needed in Japan, which were the core Framework, Routing and Reporting classes, as well as Routing strategy development, Reporting, and the SIP classes.  Now, he is picking up the Genesys Cloud CX classes and presently delivers the Core classes as well as the Scripting and Architect class.  

    In Japan, there is a high demand for the Cloud CX classes and Aron is specializing on those. He plans to be able to deliver all of them soon. Aron likes to teach the FRR-ADM class the best because it allows the students (and himself) to feel a good level of accomplishment as they complete the class and successfully install/config the entire Engage Platform. Also, as the class is long at 5 days, this allows the students and himself to get to know each other better. Before COVID, he would deliver in-class training and could enjoy going out for group lunches together with his students.

    Aron swam competitively up to university and competed at the national level. At about age 35, he started a Masters swim team in Japan that now has over 100 members from 8 different countries.  Just before COVID, over 35 members from overseas joined the Japanese teammates to compete in one of Japan's biggest Masters swim events called Japan Sprint. Over 2000 competitors from over 100 teams participated, and Aron's team was the biggest!  Was great fun! 

    Aron says, Vacation travel? What's that? 😊 Jokes aside, before COVID, he loved to travel overseas and a few years back he had a chance to explore Viet Nam. Aron highly recommends Viet Nam because of the very nice people, incredibly tasty food, and still undeveloped beautiful beaches.  It reminds him of Phuket maybe 25 years ago.

    Aron has been living in Japan for about 27 years and presently lives in Chiba, just outside of Tokyo. Chiba should be as famous as Tokyo. Did you know that Tokyo Disneyland and Tokyo DisneySea are actually in Chiba? Our office and training rooms are in central Tokyo. Before COVID, he would commute to the city by train.  Now, Aron delivers online classes from his home, but sometimes still teaches from the office.  He loves Japan for many reasons. Some reasons are the wonderful people and culture, great infrastructure (incredible on-time trains, etc.), amazing safety (very little crime), and the endless varieties of excellent food.

    Let us know if you've enjoyed classes with Aron or have a memory that stands out!



    #Other/NotSure

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    Kristi Croker
    Genesys - Employees
    Manager, Global Delivery
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  • 2.  RE: May 2022 Instructor of the month

    GENESYS
    Posted 05-31-2022 04:38
    Great! Vietnam is such an amazing place...I have been there in 2010... Aron, I miss having a beer with you, hopefully soon!

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    Marcus Schweiger
    Genesys - Employees
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  • 3.  RE: May 2022 Instructor of the month

    GENESYS
    Posted 06-01-2022 19:54
    Hopefully soon! Looking forward to our next WW Gathering.

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    Aron Parker
    Genesys - Employees
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