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  • 1.  GCPS Pure Engage Cloud

    Posted 03-27-2019 04:34
    Hi,


    I would like to prepare for the GCPS(Pre Sales) module for PureEngage Cloud, I did try searching for the training books on the Genesys University, however I was unable to find the correct study material required to clear this certification. Could you please help me with the correct links directly to the self study material for GCPS exams.

    Best Regards
    #PureEngage
    #PureCloud
    ​​​​
    #PureEngage

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    Zuber Syed

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  • 2.  RE: GCPS Pure Engage Cloud

    GENESYS
    Posted 03-27-2019 14:16
    The courses are supposed to be on the Partner Portal:

    GCPS8-ISP

    PARTNER PORTAL TRAINING COURSES

    PUREENGAGE INBOUND, CX ANALYTICS AND OMNICHANNEL DESKTOP TECHNICAL PRE-SALES (REQUIRES PASSING OF EXAM PLUS COMPLETION OF TRAINING MATERIAL)



    Exam Guide is at http://admin.viewcentral.com/events/uploads/genesys/GCPS8-ISP_ExamDetails.pdf

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
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  • 3.  RE: GCPS Pure Engage Cloud

    Posted 08-28-2019 08:44
    Hello George,

    I am having the same issue and unable to find the required courses for Exam GCPS8-ISP in Partner Portal as well as University Link too.

    Kindly suggest.

    ------------------------------
    Avirup De
    TELEAPPS INDIA PVT LTD
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  • 4.  RE: GCPS Pure Engage Cloud

    GENESYS
    Posted 08-28-2019 12:13
    I have no access to the Partner Portal, so I do not know where you would look to find the courses there. I think there is a link within the portal to ask for help related to its content, so try contacting someone via that link.

    I have asked the certification team to check into how you sign up for the exam.

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
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  • 5.  RE: GCPS Pure Engage Cloud

    Posted 08-29-2019 03:12
    Edited by Sascha Gagalon 08-29-2019 03:14
    You are right. The Guide is pretty useless.

    Maybe you finde here some useful information.