Certification and Training

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  • 1.  Content of CGP exams.

    Posted 03-17-2021 10:57
    Hello. How are GCP exams? Are they teorical exams with questions and answers or are they practical exams similar to a lab?
    Thanks.
    #Certification

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    Jose Cembellin
    IKUSI S.L.
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  • 2.  RE: Content of CGP exams.

    GENESYS
    Posted 03-17-2021 11:59
    Hello,
    The exams are only theoretical,
    Regards,

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    Cedric Gawlik
    Genesys - Employees
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  • 3.  RE: Content of CGP exams.

    GENESYS
    Posted 03-18-2021 14:32
    Edited by Sheela Sridharan 03-18-2021 14:32
    Hi Jose,

    The exams are theoretical. However, they are based on the procedures taught in the labs.

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    Sheela Sridharan
    Certification Program Manager
    Genesys Beyond
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  • 4.  RE: Content of CGP exams.

    GENESYS
    Posted 03-19-2021 07:48
    While preparing for the GCP, I would suggest reviewing the "Exam Objectives" section of the study guide. This section contains links to resource center articles which will be helpful to cover prior to the exams.

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    Lars Mickelsen
    Genesys - Employees
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