Hello Ed,
You can find all this information at the Beyond portal (https://beyond.genesys.com/explore/certification/home). Over here you will be able to find all need to know to get certified.
As a instructor at Genesys, I would recommend you to start your learning process with Genesys Cloud Implementation (https://beyond.genesys.com/explore/course/Genesys-Cloud-Implementation), followed by Genesys Cloud Contact Center Administration (https://beyond.genesys.com/explore/course/Genesys-Cloud-contact-center-administration), then Genesys Cloud Reporting and Analytics (https://beyond.genesys.com/explore/course/Genesys-Cloud-Reporting-and-Analytics).
Any additional questions you can ask as here or send an email to
beyond@genesys.com.
Regards!
------------------------------
Rodrigo Romao
Genesys - Employees
------------------------------
Original Message:
Sent: 03-25-2022 11:08
From: Ed Morgan
Subject: Course curriculum for Genesys Certified Professional
Is there a course curriculum to prepare you to take the exam for Genesys Certified Professional? I see something for Certified Partner, but nothing for just Professional.
Thanks.
#Certification
#Training
------------------------------
Ed Morgan
PROASSURANCE CORP
------------------------------