Hey Goutam,
Happy to see that you are posting in the community. You may have better luck getting an answer to your question by posting in the appropriate product's community. For instance, are you using Genesys Cloud? If so, I would encourage you to post in that community.
Cheers,
Matt
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Matt Lawson
Genesys - Employees
Genesys Community Manager
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Original Message:
Sent: 03-09-2021 05:05
From: Goutam Mondal
Subject: Agent Status Widget in Dashboard
Hi Team,
I would like to know if multiple agents can be added in form of group in agent status widget instead of individuals agent while creating a Dashboard.
I can add individual agents however not found any option to add them together in one go.
Best Regards,
Goutam
#GenesysUserGroup
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Goutam Mondal
Humana Inc.
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