In customer support I always had to say something would happen soon, or as soon as possible/shortly/in a short while/in the near future. Especially when a fix of a bug is expected. And I have always hated this part. Behind the word "soon" (or similar) there should be a lot of backstage push to higher levels and all responsble teams. Then you make the "soon" sooner and on the roadmap. :)
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Stanislav Ilev
Hewlett-Packard Enterprise Services
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Original Message:
Sent: 01-20-2022 01:56
From: Robert Wakefield-Carl
Subject: Soon is a relative term
I often wondered where my parents got their concept of time when they said we would arrive somewhere soon. Now I know they too sat through vendor roadmap webinars!
🤣
#CoffeeTalk
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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