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  • 1.  How to get more votes in the portals!

    Posted 12-11-2019 13:05
    Hey AMA Team,

    I did have a customer email me. They ran out of votes in the idea portal a while ago and they wanted to know how they can get more?
    #AskMeAnything(AMA)

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: How to get more votes in the portals!

    Posted 12-11-2019 13:12
    Edited by Matt Lawson 02-13-2025 15:39

    Great question!  Votes are automatically returned as Ideas are "Delivered". 
    Alternatively, votes can be taken back by nonvoting for an Idea.  
    Regardless, we want to reward active members in the Ideas Community and will happily award more more votes.  See discussion below for contact info.

    Thank you!  Ginger
    #AskMeAnything(AMA)

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    Ginger Alford
    Product Mgmt Operations Analyst
    Genesys - Employees
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  • 3.  RE: How to get more votes in the portals!
    Best Answer

    Posted 02-13-2025 14:29
    Edited by Matt Lawson 02-13-2025 15:39

    Previously shared email address is no being monitored, going forward please use gcahaadmin@genesys.com



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    F. Dustin Bailey
    Sr. Technical Account Manager
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  • 4.  RE: How to get more votes in the portals!

    Posted 02-24-2025 13:41

    I've always been hesitant to vote on some ideas to avoid spending points, even though they seemed useful to me. If the points can be recharged, I guess I'll change how I approach things



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    Soraya Granda Segovia
    m
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  • 5.  RE: How to get more votes in the portals!

    Posted 02-24-2025 14:19

    Yup! When an idea is completed you get your votes back AND you can also take your vote back if a new idea catches your eye. Hope this helps and that you have fun spreading some votes around. 

    Cheers!



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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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